Frequently Asked Questions
While our self-storage facility in Evansville, IN, is open 24 hours a day, our office is only open Monday through Friday from 7:00AM to 5:00PM. Gate access is available 24/7, allowing you convenient access to your belongings when you need them. Please contact us if you require after-hours access arrangements.
Renting a storage unit is simple and convenient. You can reserve your unit directly online through our website, call our friendly team to set up your rental over the phone, or visit us in person during office hours. We make the rental process fast and hassle-free so you can secure your storage space right away.
Yes, you will need to secure your storage unit with a lock. You may bring your own lock, or for your convenience, we sell high-security disc locks in our office to ensure your items remain safe and protected at all times.
We offer a variety of storage unit sizes to fit your needs, whether you are storing seasonal items, household furniture, or business inventory. Our units range from 5’x10’ to 20’x40’. Check out our online size guide to help determine which unit is right for you.
Storage unit pricing varies based on the size of the unit and current availability. We offer competitive rates and occasional specials for new customers. For the most accurate pricing, please visit our website or contact us directly for a personalized quote that fits your storage needs and budget.
Yes, we provide climate-controlled storage units in Evansville to protect your sensitive items from extreme heat, cold, and humidity. Climate-controlled units are ideal for storing electronics, documents, wooden furniture, antiques, and other temperature-sensitive belongings.
To move into your storage unit, you will need a valid photo ID such as a driver’s license or state-issued ID. Payment for your first month’s rent is required at move-in. Proof of insurance for your stored items is also needed; you can provide your own or purchase affordable tenant insurance through us for added peace of mind.
Absolutely. Our facility is fully fenced with controlled gate access, 24-hour security camera surveillance, and bright exterior lighting to ensure your belongings remain safe. We prioritize the security of your items so you can store with confidence.
Yes, with your gate code you have 24-hour access.
We offer multiple payment options for your convenience. You can pay your bill online through our website, set up automatic monthly payments, call our office to pay by phone, or stop by in person during office hours to make a payment.
Our storage rentals are month-to-month with no long-term commitment required, giving you flexibility based on your needs. Whether you need short-term storage during a move or long-term storage for business inventory, we have you covered.
For the safety of all customers and the facility, we prohibit storing hazardous materials, flammable items, illegal goods, explosives, and perishable food items in your storage unit. Please review your lease agreement for the full list of prohibited items, or contact us with any questions regarding specific belongings.
At this time, we do not offer packing or moving supplies on-site. We apologize for any inconvenience and recommend checking local retailers for your packing needs.
Ending your rental is simple. We require at least 30 days’ notice before your move-out date. Please ensure your unit is completely emptied and broom-swept clean before vacating to avoid additional charges.
Yes, we provide secure outdoor parking spaces for vehicles, trailers, and RVs. Our spacious facility accommodates a range of vehicle storage needs. Contact us today to check availability and reserve your spot.